Pizza Hut - Gatesville

If I could give negative stars I would. We've waited for 15 minutes and nobody waited on us. Now we're leaving. Somebody did something right, because we went back because one of the kids wanted to go. The service was great. We are pleased.

First and last experience with Gatesville’s Pizza Hut. Tried to call in an order and spent 15 minutes in an infinite loop of Pizza Hut commercials waiting for a local human to pick up the line. No joy. I should have stopped there and ordered from Studebakers but, we are trying new things in the New Year so I persisted. Downloaded the app, ordered through the app. Went and picked up $70+ worth of pizza and wings. The cashier applied coupons bringing the total down to $61. Their only redeeming quality of the transaction. Still too much for the product received. The wings were mediocre and the pizza was very similar to cardboard. The cheese was over baked on both pizza’s so the pizza was dry and tasteless. Not a mistake we will repeat.

Best pizza I have. Not ones they messed up my pizza.

Really friendly staff, really go out of their way to make you feel welcome. Quality of food really went up compared to past yrs. As well as a well kept lobby and dine in area kids can watch cartoons while adults watch something else. They offer contantless pick up and delivery.

Placed an order for curbside, waited outside and nobody ever came. Called store phone, no answer. Walked inside and 3 employees (including the manager) were standing around talking. Said they didn't see my vehicle outside, which is impossible due to the size of it. Love pizza hut, but won't be back to this location until it is under new management.