Mcdonald's Restaurants -  Gatineau,

This place absolutely exceeded expectations! As a low income family from Ottawa, we went to Lac Leamy repeatedly this summer, since it's cheap and beautiful. This July Sunday evening we happened to just stop by. As we entered, I expected what I would see at the McDonald's on Elgin in downtown Ottawa. But no, the atmosphere was similar to that of a high end restaurant. A woman was walking around, dressed more elegantly than the workers, who I assume was the manager. She would fill people's cups and go around very calmly greeting everyone and wiping the smudges from reflective surfaces. ALL the surfaces were free from finger tips smudges. Many workers were working there, and they spoke English well, assuring that you always got served. Very polite staff. Notably, the place was almost empty, and there still were many employees working. The system for receiving orders is absolutely phenomenal. A mix of high tech stuff and employees who even bring you your orders made everything smooth, efficient, and pleasurable. The staff was so nice that when I mistakenly paid 6 cents short, they did not mind it all. The interior of the building was beautiful, solid, and of high quality. The counters were not cheaply built, and the walls were not scratched or dirty. The presentation for the baked goods was excellent! They were held on classy wooden boards in a glass box with excellent stealth lighting. It looked as though they were freshly baked. The food actually tasted like something, unlike the McDonald's on Elgin St. I had the Quebec burger. It was handed to me before I could even walk over to my table. Overall, a great experience.

Came here to grab some of the cheap burgers during their promotion. Our son had the chance play in the playground too. Not sure they cleaned the playground last as it did seem to be dirty. Keep an eye out for that. Have been back. We were hoping for one of the summer deals of a $1 come. But they were out.

A cashier who is slow and lost, useless terminals because customers are unable to use them, and on top of that, unhelpful employees.

I waited a long time and did not receive my order. Stupidest

I would give this a 0/5 if possible, they never get an order right as if they are trying to always mess something up. Staff are incompetent and plainly said stupid, management would rather close this location down as it is not doing them any good. Absolutely one of the worst McDonalds locations in Gatineau.