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Feedback gevenSo this morning, we ordered from A W via Door Dash. We got our food in a good amount of time. On the app, you can tell when the driver is close to your house too. I would order from here again. I had great experience! The food tasted delicious!!!
Everything you expect from an A&W. Most of the staff is new so service was slow. Will probably be smooth running in a few weeks.
Today we ordered at the restaurant… no wait what so ever. Excellent customer service from staff very professional and absolutely incredible.. we had a very large order to be more specific we ordered for a total of 131$ of food. They didn’t make any errors everything was perfect… it was still hot when I got home… Wow wow wow superb service we ordered Sunday April 3 rd around 5pm you know how to hire staff because of that we now don’t even go to McDonald’s cause they can’t even make an order correct… missing patty, for get the fries, wrong soft drinks the list goes on…. A&W world class service at the aylmer location in Quebec
The cleanliness and welcoming atmosphere of this A&W restaurant really stood out to me. Normally I feel a bit uncomfortable at fast food places, but this one was a pleasant surprise. The tables were spotless, the restroom was very clean, and Brittany at the register provided excellent service. I commend this location for their high standards and hope that others, including their competitors, will follow suit and strive for the same level of excellence. Thank you so much!
The food at this restaurant was delicious. I decided to try the chubby chicken burger, expecting it to come with lettuce, tomatoes, and pickles, but unfortunately it did not have any of those toppings. The service was good and the staff were polite, however, I had to go back a few times to remind them about the condiments and fries that were missing from my order. I also found it strange that I had to pay an extra 70 cents for a small quantity of Chipotle Mayo sauce, as in the US, condiments are typically free and unlimited at fast food restaurants. This seems to be a common practice among many fast food joints, not just A&W.