Domino's Pizza - Gedling

Amazing customer service, slight complication on order, the team in Arnold, literally kept me informed and personally delivered a separate pizza. Amazing staff!!!

Pizza arrived all mouldy!!! I only noticed after already eating 2 slices!! Staff didn’t give 2 hoots and worryingly didn’t seem surprised!!

Should have looking at the reviews before ordering, can totally understand why all the bad reviews. You would have thought with a big company like Dominos everything would be on point. Partner had to travel to collect and when he got back, 2 items missing from our order. Person over the phone, who we could hardly understand may we add, said they don’t deliver to our address (which you would of thought they’d offer to deliver anyways due to missing our order and we spending £30) so my partner had to again travel to recollect, by this time we was no longer hungry with all the messing about and waiting. Cookies tasted terrible compared to other dominos. Next morning we both felt horrible. Avoid this place. Worst dominos. Definitely need new staff and someone who speaks very good English on the phone.

First pizzas came RAW, and the next came with the wrong toppings and still undercooked (shown in the picture). Couldn't be bothered to complain again after waiting an hour and a half. When we rang them they completely avoided responsibility and we had to argue to get them to send us new ones out. They said it was the ovens fault and they had no control over the heat or time settings?? How about using your own eyeballs or sense when you're cutting it to realise it's raw... They were only going to offer us the pizza we received the first time to eat that night, and one free large one when we came in next time... was this really an appropriate response? £30 for 2 pizzas we didn't eat but at least we would get one free!?

I called for a pizza and the man called me a tw*t and put the phone down bc it was one minute before closing time