Sake-tumi - ghamton

Food was good, cleanliness not so much. Bathroom was dirty, tables were dirty..

Delicious food, nice environment/atmosphere and friendly staff!

I really wanted to like it. I read the reviews, and it seemed like they may be unfair. Boy, how wrong I was. Let us start with the sushi. Anyone who thought they knew fresh sushi after joyfully eating here is categorically wrong. It lacked that sweet seafood taste that I am accustomed to, even at the least expensive restaurants. There is a pride in making and serving it there was none of that here. The menu does not state that their ramen does not include beef or chicken. Then there is a massive surcharge for beef or chicken. And it tastes like they had put a packet of instant ramen in it. Not like the hearty, balanced bowls we have had in the past at different areas. It was salty, and well, tasted like beef powder instead of broth. Lastly, the service was miserable. Miserable. The girl just shrugged and said That 's my boss 's rule re: ramen; badmouthed her boss to her colleagues. I ordered this one last bit of sushi hoping it was more edible (we were traveling and starving). It took us to ask for the bill to get the sushi. We were waiting twenty minutes. It was sooooo slowwwww in the restaurant; we couldn 't figure out what was taking so long. There were only two other customers. I should have sent the gross salmon back. And we got charged gratuity in top of this. We tip at places where bare minimum, they do their job pleasantly. We tip extra at places where they are kind and very busy. We tip at places where the waitress checks in to see how you are doing and refills your glass none of which were done.

Husband and I ordered from Uber eats for SakeTume. We ordered 2 orders of spring rolls, edamame, Pad Thai and the rock shrimp app. They call us and tell us they don’t have spring rolls so we choose shrimp tempura instead. Okay no problem. 80 some dollars before tip. It get delivered and the pad Thai has nothing in it, no sauce no veggies nothing but 4 shrimp and some chopped peanuts. They sent one partial order of shrimp tempura (3) no sauce , the rock shrimp was good and the edamame was very over cooked. Very disappointed as we’ve ordered from here before and it was good. Never again. Especially with the inflated pricing from Uber.

The food was good. Service was terrible. Server got our order wrong. Did not check on us and we had to flag down the bartender to help us. She was basically missing in action. Her service was not even worth 10%. Because we had a party of 6, the 18% gratuity was added onto the bill. I don’t mind tipping for good service, but this was an abuse of the tipping policy. This needs to change.