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Feedback gevenWe bought slices of the Black Forest cake, the Signature Cheesecake, Chestnut cake, and Chocolate cake. They were all smaller than a few years ago and they looked less appealing (no decorations and less substance) while the prices had increased.The design of the cake boxes had changed as well (now they did not look pretty; they looked plain). It was disappointing.They changed the staff from young ladies to older women who looked sad and uninviting. Also, they had renovated the store (the interior design) to make it hard to browse the buns and the individual pastries/cakes on the shelves. They used to be a pure bakery but now they also served drinks and hot food. Do they need more business because they are not doing well?
We bought slices of the Black Forest cake, the Signature Cheesecake, Chestnut cake, and Chocolate cake. They were all smaller than a few years ago and they looked less appealing (no decorations and less substance) while the prices had increased. The design of the cake boxes had changed as well (now they did not look pretty; they looked plain). It was disappointing.They changed the staff from young ladies to older women who looked sad and uninviting. Also, they had renovated the store (the interior design) to make it hard to browse the buns and the individual pastries/cakes on the shelves. They used to be a pure bakery but now they also served drinks and hot food. Do they need more business because they are not doing well?
2 females cashiers gossip and stand together instead of actually working, while no trays available for customers. Then rushing to collect payment and put items in wrong boxes (to be gifts). If you were doing your job, it would not cause such inconvenience for all customers tomorrow have to wait for trays, not enough trays for separate orders, and wrong items gifted out.I hope the gossip is intellectual stimulated, career benefited and inspired your offsprings to become a gossiper!
Bought the lava moon cake this week and found it rotten after opening the plastic seal
This is the first time where I've seen a retailer not allow you to use a gift certificate on sale items. Do yourself and your friends a favour, do not buy gift cards from here as gifts.