Papa Johns – Glasgow WestEnd

Ordered a vegan pizza. Got pizza with actual cheese on it

Since new owners took over in July 2023 staff don't speak English get your order wrong and the blame you for not telling them. Also they are so slow Just Eat delivery drivers start taking pizza out oven touching them with their hands!

Food arrived 2 mins before final deadline and was cold.

I was under the impression I would receive a reasonable sized pizza. How is it possible that I have been given a tiny 10 inch pizza and a bottle of juice for over £30? I would like a refund please.

I've waited 90 minutes for pizza a few times, including tonight, and I won't bother with this place again. They never answer the phone, checking on my last order I waited over 5 minutes of ringing before anyone bothered picking up, and when they did the person was rude and unhelpful. The pizza quality varies day by day too. Order on a quiet day and it's OK, on a busy day you'll get hardly any toppings and it'll look like the someone used it as a frisbee I know they're struggling to find drivers, but it's not really much consolation when you're starving, wait ages, then get delivered a cold old crumpet instead of a delicious, piping hot pizza, is it?