Rooftop 120 - Glastonbury

The overall service was poor. When the waitress came she immediately asked for a card to put on file. She took our drink order and did not return for 20 minutes. When that time she asked took the order never gave us silverware. We were served warm water and the food was greasy not seasoned and mosquitoes flew around the whole time. The server only showed up to ask us how the food was when it was time to go. And to top it off, she made us wait for another 25 minutes to pay the bill.  server. This place over priced and poor service.

Wow. Picture of Airline Chicken deceptive. In reality it's a very small dried up chicken thigh with very little meat. Loaded potato good but $10 extra. Broccoli and tomatoes ok. Probably got $1.50 worth of food for $80 something dollars. Extra....roasted peach and arugula salad. But NO peaches. They subbed orange wedges? Whaaaa?

I used to love this place!!! Haven't been in quite some time and after my experience I will not come back ever!!! There were 3 of us. 2 of us sat down at the bar first. The bald white guy nor the female working greeted us!!! In fact he just gave us an ugly stare, no greeting whatsoever!!! He then proceeded to throw 2 menus on the bar in front of us. When I asked for a 3rd menu, he pointed at one of the menus he had already laid down!!! I said there's 3 of us!!! He brought a third menu still not a word from him or the female bartender who kept walking by as welll. We sat for a few minutes, they both continued to act as if we weren't sitting there. Still no greeting.....be right with you....can I get you some drinks.....water anything. Finally, after about 15 minutes of sitting and continually being walked by and ignored, we walked out!!! At that point I didn't want this guy to serve me an ice cube!!! It took every thing in me not to let him have it. As a customer service supervisor.....the last thing I am going to tolerate is HORRIBLE SERVICE from anyone!!! I was totally disgusted with the service we received!!! Oh wait....we never got any service....just a bunch of frowns and ugly stares!!! FYI....I DID NOT TAP RECOMMEND!!!

This is an awesome venue. However, why is the Dance Floor Carpet? LOL Please put a real dance floor in your awesome facility.

My experience with manager Kara was poor/below standard. Dissatisfied by lack of communication between server and manager. When our party addressed our issue and complaint with management she was very arrogant and frustrated showed no indication of responsibility and/or resolution. The food was okay not what we expected. Waste of birthday dinner. Not a welcoming atmosphere. Wouldn't recommended