Brendel's Bagel's Catering Long Island

$13 for tuna on a bagel and got sick from it. Def would not return ever. Also it's Glen Cove, not Manhattan lol.

I really wanted to like this place that I 've gone to for about a year and a half. Every time it gets more and more disappointing. Overall the staff is rude. They acknowledge customers who walk in after you and take them while you are waiting your turn patiently. They overdo it with the spreads. Even asking for a small amount of butter or cream cheese gets ignored and they glob it on. Today was the last day I will spend my money here. After being charged over $10 for two flats with butter and cream cheese I asked why the price is different every time I come and the employee ringing me up just stared at me blankly. Another employee overheard my question and said the prices have gone up. I said since yesterday because I always get the same thing every time I come. Today it 's $10 something, yesterday it 's $8 something, and last week it was $7 something. Rudely she tells me not since yesterday and this is the right price and hands me my bag. I am done spending my money here. They make up their own prices for their mediocre at best food. I 'll take my business to LI Bagel Cafe who never disappoints and treats customers kindly.

They ALWAYS mess up something and NEVER read special instructions. They are lucky their food is good lol

Some of the best bagels I ever had. Quick and friendly service and very glad I found this place. Ample seating inside and there's also seating outside.

CUSTOMER SERVICE is not the strong point at this location. Ordered a BLT on a poppy flagle. At the time of my order there were two poppy flagles and no one else was ordering at the time. Three minutes later the girl helping me tells me that there sold. I said I am sorry I placed my order prior to anyone else ordering. Another woman who claimed to be the manager and told her name was Denise got involved and began cutting into some other flavor bagle. They didn't even ask if I was happy with something else just immediately took it upon themselves. If she was the manage her way of dealing with the situation was to walk away and put her feet up on a desk by the door and to rudely ignor my request to speak with the owner. I was respectful and calm simply asked to speak with an owner. The next response was that they were going to call the police. I honestly couldn't believe that they were threatening to call the police. Another woman did come from the back and asked what was going on. I explained the situation and she was able to communicate with me what they could and could not do to make the situation correct. I have worked in customer service for 25 years and have never been treated like that in any deli, bagle place etc. I really think the owner needs to spend time with managers and employees and explain how to treat customers especially since they sold what I ordered.