Charleys Philly Steaks - Glendale

Excellent customer service. Great food especially their cookies n ice cream????.. 5 ???? Star rating.

How about mentioning that it's in a military base.. Waste of a drive

Their food and service was excellent as it always is. Their people were friendly and helpful and the food was served hot and in a timely manner.

I placed my order in advance, but when I arrived to pick it up, no one seemed to be paying attention to the takeout customers. The cups for the drinks were broken, and when I got home, my order was incorrect. I had to take it back to have it remade. There were plenty of employees, but only a couple seemed to be actually working. I asked twice if the large sandwich was made without onions and was assured that it was correct, but when I received it, it was wrong again. Frustrated, I decided to give up.

I drove 30 minutes only to find out that I can't access the restaurant because it's located on an Air Force base! I really enjoy Charley's food, but I’m so disappointed that I made the trip for nothing.