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Feedback geven12/7/21: There is nowhere a refill cup (Menu article offered) in the men's room, so I have to balance it on the soap dispenser when washing my hands. Today it fell and created the concussion. I appreciated the friendly response of management when I let them know about my fault. They also have a female worker who really seems to enjoy her job: she always makes rounds to really welcome every guest. I also appreciate it, it welcomes feedback. 10/6/21: The management here seems to listen to feedback. They'll wipe tables more often and sweep the floors. I am impressed and the location is kept quite clean. Thank you. 9/27/21: Meh the men 's restroom could still improve. I increased because the GM treated my order today and offered great hospitality. He was welcoming and enthusiastic, and I saw this at other visits while I addressed others. There was no waiting for order, and I see many people working here today, but they didn't stand around either. From my retail days, I want him to work for me. 8/26/21: Men's Urinal still disgusting, but hey the tables seemed to be wiped today! Small victories. 8/17/21: 3 weeks later and the urinal still rough, although they added a urinal cake. I don't understand how someone is willing to get there and do that, but they don't delete things with disinfectants. I used to say that the restaurant was kept in good order. I have given more attention and if I'm here at 4:00 a.m. a few times a week, all tables were used and not wiped. There are such reasons during a pandemic that they need to implement uncomfortable animal systems (red vs purple etc.) that restrict people from eating. Whether they agree or not, why don't people understand? There is a health school literally over the street where students are taught disinfection and sterilization protocol for surgery all day. __ Previous review 3 weeks earlier: People here are respectful and fast with accurate service. They do not clean the men properly the toilet room, especially the urinal. My home is very dusty (it's old), so I know that this movie of dusty nastiness is not just one day or two. And there is really no way to blame the customers. I still feel stereotype at today's age, so I'll say 'safe, we're men,' but that doesn't mean we all live as if we were still in a college community. I am proud of this community, and the rest of this restaurant location is quite polished, there is no dust everywhere, the ventilation openings are even clean, so I would really like to be improved. If it is cleaned from next week when I'm routinely here, I'll increase my rating to 5 stars, remove the urinal photos, and replace them with some that show how clean the restaurant is on that day from Fairness. Thank you.
Clean, friendly, and well managed. The food always tastes fresh. It can be a little cold in there, so pro tip: sit in the back corner by the kitchen (behind the beverage station if it's between October and April. :
I visited many Panera Breads in San Fernando Valley and Beyond. This one, like all the other ones, has excellent customer service. Even if your online order was lost they don 't ask to see your receipt. They just give you your cup so you can get coffee, etc? All the staff has been extremely helpful The tables are clean and safe tables are labeled. The bathrooms are probably one of the best of any food beverage chain. Their Rewards program of 3 months of free coffee everyday is of course extremely valuable. After that the $8.99 a month, if you choose to continue, pays for itself even if you go only once a week, as large coffees are reasonably priced at about $3 each.
I've never met such a kind and helpful manager as Riad. He seems to genuinely enjoy connecting with each person that walks into his Panera and make sure they feel welcomed and taken care of. I've seen him do this with guests who are polite and guests who are rude his kind and helpful demeanor remains, regardless. Can't say enough good things about the atmosphere and feel of this Panera location thanks to its stellar management!
Excellent service and friendly staff great Greek and Cesar Salads