Subway - Glendale

During our visits, the bread has often been burnt, and when I pointed it out, I was told, "Sorry, someone burnt it yesterday." The sandwiches are consistently soggy, and it seems like they skimp on the meat unless you specifically call them out on it. They also don't accept coupons, which I find questionable. The owner of this Subway should seriously reconsider their partnership with Heidi, the current franchise owner. The manager here is connected to her as well, and honestly, I found Heidi to be incredibly rude. The employees appear to be poorly trained, which makes sandwich preparation slow since they’re constantly referring to the instructions posted on the wall. I've even heard multiple employees express how terrible and mean their manager is, which clearly contributes to the negative atmosphere. I had hoped this location would improve since it’s convenient for me, but I’ve reached my limit. From now on, I’ll be heading to the Subway at Peoria and 43rd. Honestly, I hope this place goes out of business eventually. After reading all the reviews, it's obvious that they have no desire to change anything for the better.

The photo was taken at 10:21 AM on Saturday, August 6, 2022. A staff member looked at me but refused to open the door. The service quality was lacking.

This store was charging my 8 year old daughter to use the restroom. Beyond ridiculous they wouldn't let my daughter use the restroom without a purchase. Human decency does not exist at this store or its management staff. Do not support them.

This Subway #12355-0 in Glendale has horrible customer restroom rules. I needed to use the restroom really bad before I order my food. They told me I had to purchase a meal first because the restroom code will be in my receipt. So I had to order a quick meal I didnt want just to use the restroom. They said its the owners rule. Shame on you owner! You order a meal just to use the restroom too see how it feels. This Subway is worst than all the Circle K 's. This place has alot of bad reviews. Horrible owners and they treat their own staff bad. Im NEVER coming back here...

The small woman who is the owner is very rude to her customers and treats her employees very poorly. I watched her yell and slam ingredients on my sandwich because the young boy made a minor mistake. I felt very uncomfortable. They don’t carry most things all other Subways do there is no point wasting your time and money here. No wonder this place keeps switching owners every few years. My sandwich tasted horrible and the chicken was still cold in the middle. The vegetables were soggy and not fresh at all.