Costco Food Court - Glendale(patton)

Appreciate the new pre- payment kiosk , moves process faster.

If I could give this food court negative stars I would. One of the worst customer service I have ever experienced. There were at least 30 people waiting in line for over 2 hours just to get their order while the staff neglected us and prioritized individuals who ordered 30 plus pizzas. The managers did absolutely nothing to help the situation, just gave empty apologies. My family and I just had to leave by the end of it because we waited for over 2 hours. We also never got a refund. So please I highly do not recommend going to this disaster of a food court and save yourself time and patience.

After they implement kiosk to pay, the lines waiting for the food are longer. The service disminished a lot. It is a shame

The absolute worst customer service here. What’s the point of ordering a pizza on the phone, have them tell you it’s gonna be 30 minutes, and then they make you wait in line to pay, then make you wait in a line longer than 30 minutes with people who ordered after you and will get their food first. Why not have a line for phone pickups? So if Costco can tell me what’s the point of ordering over the phone and giving its customers false time lines I’d appreciate it

The kiosk literally made the experience so much faster then past visits. We appreciate the effort!