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Feedback gevenTL;DR: Go to Oki Japan or Sushi Masa instead.THE GOOD:Not gonna lie. They have the best sushi selection of any all you can eat sushi place I’ve ever been to. I was excited. Our waitress was amazing.THE BAD:Hard to explain but all the sushi tasted stale even though it was made fresh. The crab, the rice, the crunchy tempura, and even the fish ? all tasted stale or like they hadn’t been stored properly. The worst part of my meal was the smoked salmon sashimi. It was so oily and slimy that it tasted like it came from a can. We had lunch 10 hours ago and I’m already feeling sick.Another note: at the bottom of the ordering menu for the all you can eat, there is a note that says “if the server fails to properly explain the rules of all you can eat, the server is responsible for the cost of the leftover food and it will be deducted from their salary.”This is disgusting behavior reflective of terrible management. This practice is illegal in the state of Louisiana, and frankly any business that would even consider doing this to their employees should be shunned by the community.This place seriously has the potential to be the best all you can eat sushi restaurant in the whole greater Baton Rouge area. But an all you can eat sushi restaurant’s potential is worth its weight in stale crunchy tempura.If you’re looking for a consistently good all you can eat sushi restaurant, just go to Oki Japan across the road. Less than a 5 minute drive.
Sign Says Ichiban (Gonzales). Been here countless times. Always fast and exactly what I ordered. Friendly, thorough staff. Comfortable indoor seating. Stocked bar. Lots of wine options. I highly recommend the Rock and Roll sushi rolls, steak hibachi, and shrimp tempura.
Toxic manager will force this location to close. After waiting 45 minutes for half of our order after the first half was set on the table, the manager was unwilling to negotiate to a fair discount on the ticket. Despite it not being about the money, her customer service skills were the poorest I’ve seen in any establishment. I was polite and calm, so it was not personal. Her name is Ms. Edwards for any reference, and surprisingly she stated that they cannot please every customer. The staff appeared to be lacking, but having the hostesses quarrel upon entering, then have a young man take our order only for the real waitress to pick the table up, and the disorganized food prep was part of the managerial issues. The food was average, definitely not Ichiban quality. This is not a customer service atmosphere that our family will ever provide economic support to again. And we tipped as though it was good service, 20%, since the staff should not suffer from its leadership. Ms. Edwards grudgingly gave us 15% off the ticket, even with my voicing that was not an acceptable consideration. It may be lack of foresight on Ichiban’s leadership not to give management the authority to do the right thing.
Absolutely NOT a 4.1 restaurant! One of the poorest all round restaurant experiences I have had in the 16 years I have lived in Baton Rouge. There where four people in the restaurant when we got there at 6:15 on Sunday night. We didn’t get our food until 7.30. Fried rice and four sushi rolls!! Our server spent most of her time hanging out in the parking lot instead of keeping us updated on our order. Terrible service, our fried rice was delivered at best room temp, close to cold. How do you screw up fried rice!! When the sushi was finally delivered they were rolled so loosely they fell apart picking them up. Unbelievable! How do you call yourself a sushi restaurant when you can’t even make a decent Philadelphia Roll. Saw the review calling this place a cut above average dining, the owner must have wrote the review. Don’t waste your time or money on this place.
Among all the restaurants I've visited, this one stands out as the best experience I've had. The staff is incredibly friendly and welcoming, and the food is outstanding. They truly appreciate their customers. I would highly recommend it to friends and family, and I will definitely be coming back.
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