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Feedback gevenThe food quality at this restaurant is excellent. The barbeques were extraordinary and just the perfect amount of spicy. The service provided by Momin Tasif with a smiling face was exceptional, as he took extra care of us. I would rate this experience a 98 out of 100.
Last week we a member of 15 went Salem barbeque nation at 6:30pm. Food was ok and the kababs were served slowly. (Last year it was superb). Desert was fine. Most horribly the restroom couldn't tolerate.
I ordered food delivery from Swiggy on July 3rd. I ordered tangri kabab and chicken. I received raw chicken for the kababs (which was a burnt, deep-fried chicken leg, not even a kabab) and stale, stinking chicken for chicken 65. I filed a complaint with Swiggy and also informed BBQ Nation Salem about the issue. Mr. Yasir apologized and invited us for lunch the next day. Due to the current circumstances with the coronavirus, we declined the offer and requested a refund. He advised us to contact Swiggy for a refund, and if they didn't refund, he said he would do so from their restaurant. Since Swiggy did not provide a refund, we contacted him again. He said he would speak with the manager and call back, but we have not received a response and he does not answer or return my calls. This was a pathetic response and the food was terrible. A disgrace to a well-known brand!
I went to this nation with my friends .we ordered one grill chicken it was so spicy Really nice taste but poor response this barbaque should improve customer satisfaction They should give quick response
Visited with family. Made booking through website. Recd a confirmation call from the hotel. The person spoke very poor English. The reception was good. The grills were fantastic. Could have been little less spicy. The prawn was good. The buffet spread is fair enough. The deserts are good. Had some good time. Good service. People are courteous. But all are north Indians not knowing the local language. Didnot accept tips.. Good practice. Had to walk down 3 floors since the lift broke down.