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Feedback gevenThe staff is simply wonderful, this is my favorite place in the city for a meal its reasonable price and the warmth of welcome is of course service: 5 Location: 5 Hotel Highlights: Quiet
Great serviço e boa food... Quartos: 4 Serviço: 4 Localização: 4
We booked a table in the restaurant to celebrate my friend's birthday, ordered drinks, and a few minutes later the older waitress approached to take our order, I asked: “Can we have a few more minutes?” and they FROWNED!!! I thought it was just my impression IT WASN’T! We were complete and absolutely IGNORED for the next 45min. She would appeal to customers right next to us and avoid eye contact even when calling. I know we should have gone before, but I've never been in such a HUMILIATING situation, so we were in denial. We have gone and I sincerely hope that I am wrong, but we are under the impression that this AWFUL TREATMENT was due to the fact that we are not Irish and that my friend is an African-American descendant. While we paid for the single drinks we had to go, she had the opportunity to thank us in a sarcastic way. I wouldn't say anything there because my friend had a bad enough birthday party experience, but this behavior should be addressed and I would strongly advise people to avoid this place.
Always great food and staff friendly and helpful very efficient. Always try to stop when time allows. Best Dinner in Gort
AVOID THIS PLACE AT ALL COSTS! My friend and I booked a table to celebrate my birthday, we arrived a bit earlier to have some drinks, and the pink-haired waitress lead us to the table. After a couple of minutes, an older waitress called over and asked if we were ready to order, my friend asked for a few more minutes so we could finish our drinks, and the woman's reply was a frown followed by abruptly turning to the next table. After that, we were ignored for 45 minutes before giving up and leaving. During that time, this older waitress came over to the tables close by and served them, always ignoring us. We then stand to pay and leave, this waitress that ignored us all this time then looked at us with a big sarcastic smile and thanked us. As soon as we got outside we could see her going to the table to clean it up. We got this clear strong feeling that we were so badly treated because we are not Irish/Europeans and especially because I am an Afro-American descendant. I hope this behaviour doesn't slide and is addressed properly.