Restaurant Lotus D'Or - Granby

The worst experience I’ve ever had. We came to Montreal to visit the zoo. We are English speakers and were treated so poorly because of it. From the moment we walked in the door and they found out we spoke English we were treated rudely. They had no English menus so we translated a lot on our phone. When we ordered we made sure to be as clear as possible. The wrong food was brought to us twice, when we tried to say that she just huffed at us and walked away. The second time after being ignored and disrespected for 20 mins we decided to pack up our food and leave, but said we weren’t paying for the one dish that we didn’t order and wouldn’t eat. She made us pay 90$ for two meals and one appetizer and then as we announced our displeasure, she demanded we give her a tip. I cannot believe we were treated the way we were simply for speaking English. Absolutely a shameful business and they should all be disgusted with themselves. The food we did get was greasy, soggy, and there were flies everywhere.

The food was not great, similar to food court quality, especially at the price point. The service was good at the beginning of the meal (filling water glasses promptly) but by the end of the underwhelming meal, we had to ask for the machine to pay our bills twice, still waited 20 mins, and had to get up to pay at the counter.

Tasty, friendly restaurant serving Canadianized versions of Vietnamese and Thai dishes.

I went with family and waiter Kim served us. We brought our wine and they allowed to drink there without any extra charges. Food was not very good but okay type. Restaurant ambience is nice and staff miss Kim is friendly and helpful.

The soups and appetizers were good, but dinner was an absolute mess.