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Feedback gevenWe were overcharged on the tacos, the burrito we ordered was poorly wrapped and over cooked.
The radio headsets weren't working, so the employee at the drive through window had to run out the back door to ask cars to pull up to the pick up window to order. He did it repeatedly, with a smile! Got my order right, even with special requests. It was quick, and the food was good.
Worst drive through experience. Rude Hispanic employee. Negative from the start with my questions. Then after I paid and picked up my order, I asked is everything there? She 's like, yeah, it 's all there. It was not as I checked after I pulled up to let the other customer pick their order up. So I pulled in to the parking lot and went in. A male was waiting on a couple, and I saw the window employee and told her I did not get everything. No apologies, just major attitude. I have no idea if she is a shift manager, but she looked at my ticket and found out I was right. She handed me my stuff and told me to have a good day. No smile and again, no apologies. Who ever the owner is, check into your staff. They need some serious customer service training. 02/21/2020 at around 12:10 pm.
Live in Texas now but everytime I'm back I have to get my hands on some Crisp meat Burritos! They were a little more crunchy on the outside then I like but they were still AMAZING.
They microwave their food and my food was so dang hot I couldn't eat it for a good 15 minutes after I received it. By then some of the burrito shell was dried out due to the over cooking Learn how to use a microwave for crying out loud. Their diced tomatoes in the lobby tastes like raw onions because it's....90% raw onions. I've never seen something like this in a Mexican restaurant. I usually like the salsa bar at Amigo's except for this particular restaurant. They don't know how to mix the tomatoes and onions properly here.
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