Arby's - Grand Rapids

They don't know these types from their arcs. then behave because they tell them that they have given you the wrong order. then they ask, what do you want? I would like to get the food that I paid for, for which you are abhorred! bad customer service coupled with the terrible long journey thru waiting times. this place is a no for me!

Sandwiches skimpy on the meats and are slopped together and the fries are always cold and there drinks. like coke, doesn't have enough syrup.

Fish was okay, but not worth the cost. I also waited in the drive through for a half hour to get it. They were friendly.

Less than 10mins from start of getting in line(before ordering) to receiving our food. This was around 4pm on a Tuesday. No long wait for us! Order was perfect!

Most miserable drive thru experience if u go anytime after 8pm. sit in drive thru for at least 30-40 minutes total almost every time. took me 20 min to even get to order with only 3 cars in front of us (that we could see). have never experienced such consistently slow and unenthusiastic service. if anything else is open and youre not interested in sitting in a non moving drive thru line for an hour, find somewhere else. “fast” food? dont think so