Hong Kong Express - Grand Rapods

Best Chinese food in the city portions rock and the folks that run the joint are very kind. I recommend the tofu dishes.

I DO NOT RECOMMEND EATING HERE!!!There was a simple bug in my food and I brought it back before bringing it back. Period. The lady was just telling me that I cannot pay an Apple Pay because customers asked for their money back. It causes her a lot more extra money to send money back to Apple Pay.Leaving the restaurant I only live a block away from the restaurant. I've been going to this place all the time and it has been great. However, there was a bug in my food. I went back to the restaurant to see if I could get my money back and figure out a way to get some new food. She started a fight. She tried to call the police on me. I just want my $8.45 back but that was too much for her.

Good portions at really good prices. The food is good and you don’t have to wait long. We will be getting more food from here in the future.

I had a weird experience with customer service after my second visit. I am a pescetarian (I'm mostly vegetarian but occasionally eat seafood). I ordered sweet sour shrimp. I drove home and realized they gave me chicken, which I do not eat. I tried to call to resolve the issue. They kept answering the phone hanging up without saying anything. I waited an hour or so before being able to speak to someone. Again, I do not eat chicken, so I had no reason to hold on to it. I threw it away. They acknowledged that they gave me the wrong item. I asked for either a refund or to receive the dish I ordered. Management said I needed to bring the chicken back. I explained that I had already thrown it away because I had no use for it. They instructed me to dig in the trash for the food, and that was the only way they could help me. I pointed out that it felt weird to go without a resolve over a mistake on their end. Any food establishment that wants a person to bring back food items, much less ones that have been in the garbage, is a big red flag.

Food was good, staff was helpful and working hard. The crab cheese was excellent.