A&w - Grandville

We waited for our food for 35 minutes. We noticed that some other people cut in line and received their food before us, while others just stood around with the workers doing nothing. No discount was offered and it was difficult to communicate what we had ordered. This wait should not have been so long!

I did not have a good experience at this restaurant, but after speaking with the manager, I was assured that they are addressing and resolving the issue. I appreciate their swift response and willingness to assist. Thank you!

The food at this restaurant was decent, but unfortunately the service was lacking. The employees were extremely rude and even managed to mess up my order despite me repeating it twice.

They are good at honoring mug club benefits but I agree with so many that they are horribly slow. The only A&W in town since the glory days of the Airway A&W on the Beltline near the airport. Our last and only hope to have some nostalgia and Root Beer. The Pandemic era isn't a reason to not get to stepping on the quicker service.

Bought a chicken tender meal. The tenders this location uses have been switched and not for the better. My food was served to me luke warm at best. The fries had to be thrown out, they weren’t edible due to them being stale. They used to be known for their hand breaded tenders but the ones I received tasted like frozen microwave tenders they nuked in the microwave. Very disappointed and waste of my money.