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Feedback gevenI don’t usually do reviews but no one picked up when I called to speak to a manger. But I stopped by last night and Aaron’s customer service was exceptional! 12 out of 10
Exceptional drive thru experience today. Food was hot and fresh.
Good food, great service. They got everything right! I prefer the burgers here over the competitors'. Will be back.
Positiw: eating was hot and fresh negatiw: they were from a sandwich we ordered, and because we used the mobile app, we could not get any refund or credit. there were only two people I could see working, so I have to hand them out because I have up with the long line of the customers. I'm sure it wasn't an ideal situation for them either. we got an alternative sandwich that we didn't really want - but again could not get a refund - so it was a bit frustrating. warning: don't order a cha king from the mobile app at night, when they run out, they are out for the whole day.
I went through the drive-thru on my way home from work and ordered a bacon king. When I got home, I discovered that I only had 1 1/2 pieces of bacon on my sandwich. I called the restaurant to discuss the issue, but they hung up on me before I could say anything. I tried calling back, but no one answered the phone.
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