Jimmy John's - Granger

Delivery order over an hour late. Called twice and was told twice order was on its way. Called a third time (at the 1 hour late mark) and was told they were bagging it up then. Asked to speak to the manager and got an attitude and was offered to have them cancel the order or wait for them to deliver it. Horrible customer service. Pathetic. Update food arrives missing a sandwich, so I call back. Talk to the manager. Tell her I’d like the sandwich and a refund. She hangs up on me. I drive to the store ask for the sandwich they make it. Got home to find they didn’t make it right. No winning with these people. Franchisee needs to clean house.

Everytime i order delivery it takes over an hour to get here

What a disappointment, paid for extra turkey, lettuce, tomato, onions, pickles and peppers.

The UnWich (Turkey Tom) that I received today was so delicious! ?I will definitely will be coming back and ordering online! Thank you Jimmy John 's!

Every time I order from here it takes almost an hour to get delivered. Even if it’s not lunch or dinner time.Update to original: 2/15/22Ordered online, then got a call 5 minutes later saying they do not have a delivery driver today. Not surprised. Hopefully my money gets refunded for the order. I wish the sandwiches weren’t good or I had another store close.