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Feedback gevenPlaced order through Doordarsh. Burger had a big hair in between the meat. It had to be taken apart to find the origin of the hair. Called the restaurant to let them know so they could wear hairnets. Not asking for a refund or apology, just telling him just to wear them. The person who answered was very rude and did not apologize. He just asked me the name of the order and told me he couldn 't see it. I told him I was just telling them to be careful, and he just said OK bye . I was not upset or mad about it, but the way they replied to me was livid proof they didn 't care.
Had the cheezy beef with the red French/Russian sauce on the onion roll. Could have had more cheese on it, and the curly fries were luke warm and a little rubbery. Was around 630 no line ...probably sitting under the warming light
Organized staff in Grayslake compared to other locations. Excellent, delicious food with efficient service and friendly atmosphere!
This isn't the first time I've experienced this, but every time I order a cup of cheese on the side, it’s barely filled to 25%. I'm tired of being shortchanged on my order.
The roast beef sandwiches are absolutely delicious, and the curly fries are fantastic. There’s a wide variety of options available if you’re looking for something besides a roast beef sandwich. The customer service is exceptional, and there’s plenty of parking available.
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