Sweetgreen - Greenbrae

Sweetgreen is a national fast casual chain of healthy salad bowls. Call it Sweet Tomatoes meets Chipotle in concept. Build your own salads the way you like them. Like other Puzzle food concepts, you put the pieces together, starting with a base and adding toppings, dressings, textures and flavors. You know that $5 clear plastic box of mixed greens or spinach you get at Safeway? Start with about 1/5 -1/6 of that in a paper bowl, roughly medium Pho bowl size, as your base, or mix with a carb, like wild rice. You get 4 toppings free, and that combo starts at $9.95. There are a lot of premium toppings that cost $1-$3 more each I.e. avocado, grilled tofu, etc). You can pick your salad dressing, which comes in those plastic mini containers that is about the size of the Tempura dipping sauce I get from the local Japanese restaurant for takeout. They have on the overhead digital menus 5 Warm Bowls set for you, like Harvest, Crispy Rice, Chicken Pesto, Shroomami mushrooms), or Fish Taco $15-$17) And 5 set Salads: Guacamole Greens, Kale Caesar, Super Green Goddess, Hummus Crunch, and Buffalo Chicken $11-$15.50). I had a mixed green and wild rice base, toppings of raw beets, avocado, carrot shoe strings, cucumbers, some almond bits, with a hot honey mustard dressing, Rosemary Foccacia bread, and a Healh-Ade Kombucha, all totaling $27+. Not cheap, but this is Marin county, nothing is here. And being Marin county, 90% of the clients are pale, 90% of those working are POC. Sweetgreen has well over 100-200 locations in mostly Blue State urban areas, and was founded in DC by 3 recent grads of Georgetown business school in 2006. In 2023 based on Q1 financial results, it is projected to have revenue close to $500 million, but an annual loss of perhaps $100 million. In fact, it hasn 't made a profit in 17 years, ever. So even though they serve healthy food, use local farming, has a compost program for waste, etc., they may not be around forever. Perhaps there investors, like Naomi Osaka, the Black/Japanese tennis star who invested, will lose out, and of course the people working at Sweetgreen 's many locations. We 'll see. They have a new SweetPass frequent eater program, where you pay $10/month, and you get $3 off your bowls, how often I am not sure. They are also testing their first fully automated kitchen in Illinois. So this might help save money toward a profit eventually, either way, this may not be a long term career option, lots of greens but not a lot of greenbacks.

DO NOT GO HERE unless you liked to be ignored by the workers there, get your order wrong, skimp out on your salad for or don't even give you a piece of bread or substitute one when they run out. It really saddens me to give this review since I was a frequent here at least once a week before. But after several negative encounters with staff here, I've stopped going here. I'm not one to be picky about customer service (I very much like to keep conversation minimal and get my stuff and leave) but there have been instances where staff did not answer my questions and have blatantly ignored me despite being right in front of them. It's disrespectful and honestly an embarrassment to the establishment.

Staff needs to wash hands after handling money and putting on gloves.Vegetarian options: A lot of options. Great price for amount of salad

I don’t know about sweet greens . I order chicken in my salad I found this in it . I am disgusted . Since that day I can’t eat any chicken . I get sick to my stomach.Parking: Is a very big place for parking

Having ordered (online) a few meals for the last year or so, I can say that the staff there screws up at least one of every 3 orders. Tonight was the last straw. We picked up the order only to discover that one of the bowls was not what we ordered even though the sticker tag was correct. So I returned back to the store to exchange. Amanda there said she found the missing bowl. It was sitting on the counter awaiting our return. Upon returning home again, we discovered that the Shroomami bowl we just picked up was missing both mushrooms and tofu so no protein at all (How is that even possible? They are the default ingredients). How the hell do you screw up loading any order onto a bowl or plate when their operation is the equivalent of paint-by-number? If they are this bad about quality control, we should all worry about food safety and cleanliness. I like their food but I don't want to be short-changed again. No more business for Sweetgreen Greenbrae.