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Feedback gevenThe food was good “as usual”, but it’s the service that was great. The waitress was very nice and professional and that made a hig difference in our dining experience :
We reserved our table for 4, printed off the confirmation and got ready to enjoy supper for Valentine's Day. When we got to the Baton Rouge, we were in a lineup and had our confirmation in hand. People were being turned away because they had no reservation. When they got to us, we were told we had no reservation through Open Table. She explained that Open Table had to call us to confirm and we never got a phone call. I did provide the email confirmation and we persisted and they finally led us to a table for 10 and there we sat, all 4 of us. We were reminded that we only had the table for 2 hours and would have to leave after that. Food was good but was not hot. Baked potato was warm and that is an exaggeration. Complaint made to Baton Rouge.
We were so disappointed by the quality of the food. We ordered as usual the Seafood Pasta plate, the shrimp and the scallops were so over cooked!! It's a shame!! The food is not the same anymore, so much green onions in every plate, the lobster poutine was a total mess, the losbter was full of water and cheap compared to what we usually experienced. We are not going back anymore, it was our last time!!
The service was very slow but friendly and helpful. The table's special needs were met very well.
Food was great, service not so much. Server barely interacted with us and we were left with empty drinks for most of the meal. Waited for nearly 40 minutes for the main course- ridiculous.