San Luis 2

I visited this location based on the recommendation from my colleagues. This was my first time here. Upon entering, there was no one up front to seat us. My significant other said to go back. I looked at him and followed his lead. It was then that a woman came running to seat us. She asked the usual question of how many but there was no greeting. We asked for a booth and she seemed irritated with our request. Obviously there was just two of us. Normally I would have left, but have been longing to try the food. I went to the restroom and there were two stalls I believe. One had urine on it and hair on the other. Take your sanitizer! There was no hot water. A sign was posted that only food workers needed to wash their hands. Huh? Everyone including cashiers should wash their hands! I return from the restroom and typical, no name given from our server. He appeared to be rushing us with our order. I caught him rolling his eyes a few times. With my order, before I could tell him what I wanted, he asked if I wanted beans or rice. I pointed it out to him that I was not done with the type of enchilada that I wanted. I also ordered a shrimp taco and I asked for grilled onions. Everything was That will be an extra charge like we don 't have money. Very insulting! The waitress talking orders behind us did not mention an extra charge to her customers. I became more irritated. I would next like to say that the menu is not readable for they hand wrote in prices price gauging). I did not try to order certain things because I could not read the price because it had been erased or blurred. Oh, and our waiter did not ask me if I wanted corn or a flour tortilla. What if I had a specific allergy? My significant other ordered a shrimp fajita but there was no sizzle when it came out. A first time witnessing that. There was no follow up asking about our meal. We asked for extra salsa because we still had chips. Our waiter said it would be an extra charge for chips and salsa to go. I asked my significant other to respond to him and try to explain that we were still eating. He brought little salsa. You could fill one container with what he brought out for two. When he returned to bring the check, he gave it to my significant other and talked only to him as if there was only one person at the table. The ticket said his name was Ivan if I recall correctly. Well, I was the one paying for the bill. I was shocked at the price. I have pictures of the food and ticket and will upload or add. Somewhere of going to the restroom my significant other ordered guacamole which was good. The salsa was good also and the chips were hot which was a first. Anyway, the guacamole side was $8 or so. I would have told him no and we could have gotten what we liked with the cilantro and whatever else they put in the special one. You can see the bill for yourself. Extremely high for two people! I will not be returning due to the unprofessionalism and written in prices. I will go back to Kernersville. And because of his attitude he might have received a 35 cent tip. I usually tip high. I have my places who get $20 and up. It 's based on the customer service mostly.

Horrific experience, poor service after waiting so long that I went to retrieve a server. After being told that it would take 7 minutes to whip up a margarita, THERE WAS A WAIT BC THERE WASN'T A BARTENDER ON SATURDAY . IF you are looking for GOOD or at least decent service DO NOT COME TO THIS RESTAURANT.

Have visited several times in the past and always had decent experience with food/service. Most recent dine-in visit was subpar at best. Seated in a very secluded back corner of the building with no A/C, TV’s, or airflow on a 90+ degree day. Service was okay, and food came out within about 10-15 minutes of ordering. Solid meal (ordered San Luis Fundido and other menu items) but nothing special. Enjoyed this restaurant in the past, but will not be returning after this most recent visit mainly due to seating and service.

The taste of the food aint there , the smell of the food is

Excellent restaurant to go with your family and friends Parking: Adequate parking for the restaurant