Papa John's Pizza - Greenville County

A little over a week ago I called in and ordered a pizza. The call center took my order and said it would be 10-20 minutes (usually it’s 15-20 minutes) until pick up. I drove over about 15 minutes later, pulled up by the drive through and waited. It was probably a couple of minutes before anyone came to the window. I gave them my name, and waited — about 5 minutes later, the guy said it wasn’t ready and asked if I could circle the building which I did. Again I waited. When my pizza was finally delivered, the guy said they were “swamped” — no apology, just an explanation. From the time I called it in until it was ready was over 45 minutes!! Brought it home and did something I rarely do — threw out the remaining pieces. The pizza should have been in the oven another couple of minutes because the cheese wasn’t completely melted. Never going back!

We’ve been going here once a week for a long time. We sit at the bar, the bartender quit about a month ago… The last 3 times the papas fajiatas for 2 had to be sent back for cold meat and under-cooked veggies. We have never sent it back until today and the meat came back hot but the peppers came back still raw. Like a 1/4 raw uncooked green pepper. The fajitas don’t even come out sizzled. They’re just smoking from a little water thrown on the iron skillet. Today was it. We won’t be back and we lived this spot.