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Feedback gevenOnly got 2 tenders in my wings and things meal. If I’m paying 13$ for one meal I expect the cook to be able to count. I could understand if I wasn’t literally the only person in line. Guess that’s what I get for expecting something.
Went for 2 chicken cobb salad as i intensive due on my way home. this time almost no chicken on either ? called and talked too april store manager. she apologuzef said she had new associates. I told her im also a manager and not wanting a refund or freebie just wanted her too know what happened. She insisted twice i get at least one salad free on my next visit..ok nice but.. I went back Last week ordered two cobb chicken again..told the girl in the drivethrough i had a salad from april..she said,well your names not in our book? I said well we have a book at work also..sometimes we forgot too white customers names and number Typo write..but we still honor ..she said ill have too call manager i said ok..so she did. april said sorry I don't remember you ? wow . then the girl at window So Rude said..sorry can't help you..I'm a manager at a neighboring restaurant. I never ever treated my guest the way i was treated..no customer service skills what so ever ! girl shut the window in my face and,walked off! I called corporate. no response back as promised. I will Never go too this location again ! I drive off feeling like i was no one not important..and like i was lying trying too get over..Not
Good thing I like Zaxby’s ICE because there was only about a sip of soda in my cup! The rest was just ice!
Zaxby's has really gone downhill. The drive through attendant was one of the rudest I have ever encountered. The food is awful and we used to love Zaxby's. The traditional wings are tiny now and VERY little meat. The prices are astronomical and the quality is terrible. We won't be eating there anymore. It really changed post COVID. Very sad!!
This place is a hit or miss, when it comes to service, and the quality of the food. The last time we were there, the lady was very rude, and seemed annoyed.