Gaucho At The O2 - Greenwich

Excellent steak and service , attentive staff and beautiful surroundings. Felt special. I had the burger I wish I’d had the steak as my husband’s looked so nice .

Pre booked . It was busy. Where we sat I had people walking past constantly which was a tad annoying. Our waitress was nice who took our order a young man delivered the food. I didn’t feel like it was somewhere special to go like it used to be. Maybe they feel they don’t need to try as hard. We ordered ribeye medium/ well. It was well cooked!! But was very nice. I felt the chips were nothing great for the price. I went to go to the toilet and was told I needed to go either upstairs or down as I couldn’t use the one on our floor. We declined to pay the 12.5 service charge left a tip we decided on for the service food we received.

Came for dinner on a Saturday night, having booked well in advance. The booking process was disappointing out time for the table was changed without our consent, causing us to have less time than we had hoped. This could have been handled better. The restaurant was very busy; we started with drinks in the bar whilst awaiting our table. We didn't wait too long before being direct to the third floor where we had a table in the centre of the restaurant. Staff were very good on the night food was excellent some of the best steaks we have had in a long time. We would have liked more time here to try other courses but time was against us.

Unfortunately this venue has turned into more of a canteen than a special place to visit. Though the food was good, the feeling of being rushed spoils the evening. Service was not the best for the prices charged, so much so we removed the 12.5% £30) gratuity. Not on our list to revisit anymore, shame

We arrived a little early for our table, we were offered the bar area to relax in before our reservation time. The restaurant is located across 2 upper floors to which there is a lift or stair access. The restaurant was busy but very very comfortable. We were seated towards the balcony area which was very open but cosy. Our Waiter Roberto was very friendly, knowledgeable and not pushy in anyway. All the staff were friendly and smiles all round as we navigated the restaurant The starters and main courses were delicious. Good portion size and cooked to perfection. Dietary needs taken good care of.