Kitcho By Ajiichiban - Greenwich

Found this place by coincidence as we were in the area and suddenly wanted to eat. We were pleasantly surprised and we would come back again. Food is simple but works for the palate. The sushi we ordered were tasty, one can taste the original flavours of the salmon and tuna. Ramen was also nice, a bit salty but not deal breaker. The crispy duck ramen topping was yum but perhaps more should be done to preserve the crispiness of duck as it can easily slide and soak in the broth. Presentation was simple but elegant, including how tea was served. So generous and was in a pot! Very seldom nowadays in restaurants of this price range. Ambience was calm and with the right volume of sound to enjoy the meal. Perhaps missing a bit of the Japanese feel. The staff are amazing.Friendly, attentive and fast service. Overall, very good value for money!

The restaurant was okay but not amazing. The staff were friendly and the restroom was clean. The sashimi was thickly sliced and plentiful. The tempura donburi was tasty, with 2 prawns, 3 vegetables, rice, and miso soup. Unfortunately, the yakitori was a disappointment. The total cost for 4 beers and food was £70. Overall, I don't plan on returning to this restaurant anytime soon.

Not only was the food top-notch, but the service was also impeccable. The staff was attentive, friendly, and knowledgeable

This restaurant is the worst I have ever been to. It is extremely dirty with rat droppings in the bathroom. They overcharged us and the manager is odd. The staff is incompetent.

I have never felt inclined to write a review of an establishment unless it’s either outstandingly great or outrageously diabolical and unfortunately in this case it’s the latter. My previous visits a few years back had been good and the food is lovely there and we’ve enjoyed the usage of the private room upstairs for big party gatherings so I often recommend my friends there. My friend had booked a table for 11 of us as a long overdue girly get together on a Sunday afternoon, unfortunately on the day my friend who’d booked the table and also a few others couldn’t make it, but there were still 7 of us who could make it and my friend said to just give her name when we arrive as the table had already been booked. However upon arrival the owner of the restaurant told us that there were no booking and I told her that my friend had booked the room upstairs for us, although the party size is now down to 7, she asked me whether or not we wanted the big room and I said yes please if that’s possible so they ushered us up into a very dark dingy area and told us to wait, the seats were all ripped and doesn’t look very inviting so we all stood there waiting not knowing what was going on. We waited for about 20 minutes and still no one came to us so I said to my friends I’ll go upstairs to the big room to see if we can be seated , we were all so hungry by then as it was almost 3pm. Little did I know I was to be greeted by a very aggressive owner who then accused me of being rude and crazy! All I wanted to do was ask whether the room was ready and if we could sit down but as soon as she saw me she didn’t let me have a word in edgeways , she shouted and screamed at me aggressively saying that there’s been no booking and that I’d been rude to her on the phone demanding to have the big room and just because I could speak English I think I’m all i! I suffer from M.E and anxiety, her hostility and the look on her face really gave me a throbbing headache and she made me really anxious, I was shocked and couldn’t believe that I was being treated in such an appalling manner! I really understand what the other reviewer was going through when they said they felt violated, the treatment really is outrageous!! I was really polite on the phone and no way was I being rude, being shouted at and accused in that way was really upsetting, never in my life had I been treated so appallingly at a restaurant before ever! I was going to walk out there and then but at the same time I was really hungry and felt light headed and I didn’t want to have to waste any more time having to look for another restaurant so i had to diffuse the situation and calm her down by saying I’m not here to argue about it, if the big room is not ready we are absolutely fine with dining downstairs. After she’d finished ranting at me and finally listened to what I had to say she did eventually calm down and told me it’s fine she’s not here to argue with me either and asked me the name of the friend who’d booked the table and then said they’d never received any booking but it’s fine the room is ready for us!! Hallelujah she could have just told me that from the beginning without giving me an earful. This lady was very Jekyll and Hyde, one minute she was so aggressive but after that she turned back to her normal nice self again and started chatting in a nice way to my friends. I understand that working in hospitality you can get stressed and tired and in this case there looks like a miscommunication between my friend and the person who took the booking but there is no need to take it out on me the innocent customer who actually always sings your restaurant praises, now you’ve just lost out on a loyal customer, as no way would I be returning after this nightmarish experience!!! The food is really good there but the service is absolutely dreadful, the worse restaurant experience ever, definitely not the relaxing experience you would want having paid £350 for a meal.