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Feedback gevenVisited Saturday around 8pm. Was shown straight to a table. That’s when it went down hill. We waited over 15minutes to order, then a further 15 minutes for our drinks to arrive. I appreciate dishes arrive at different times but my dish turned up first and a good 25mins later my husbands turned up. The Manager in the green skirt was no where to be seen then appeared as the 5hit was hitting the fan but didn’t make much of a difference. We asked one of the servers clearing a table for a pot of sauce to which she replied I’m new then walked off, didn’t bother getting anyone else to help. By far the worst experience in Wagamama's I’ve ever had. Some staff just walking around aimlessly. Absolute shambles.
I met my elder son who's at Ravensbourne, so there anyway. Easy access from North Greenwich Jubilee Line and right by O2. Had the vegan chicken which was nice and tasty, spiced but not too hot at all. Very different for a soup used both sticks and spoon, which confused me a little! Service good and friendly enough.
Disappointing visit. Have been to other branches of Wagamamas and experienced excellent service but sadly the service was really poor at North Greenwich O2. The restaurant was fairly busy the person who greeted us wasn’t very friendly and left us standing. Someone else came and said they’d seat us in a minute. It then took an age to catch anyone’s attention to place our order for drinks and food. No one came to check if everything was okay with the meal or whether we wanted to order more drinks and it was impossible to get anyone’s attention. When it came to paying, you’re expected to scan the code on the table and input your table number our number wasn’t written down and we hadn’t been told what it was so we had to catch the attention of someone who gave both us and the table next door who had the same issue our numbers so we could complete payment. Expected more from Wagamamas. On a positive note, the food, as always, was tasty. Would eat at wagamamas again but probably not this location.
My server today was Sam and he was so lovely and accommodating! I was on my own and he made me feel a little less awkward about it lol. Food was amazing and service was fast, no complaints
I’d been hearing all the hype about Wagamama, so was wanting to investigate myself. No time better than before seeing Mickey Flanagan at the o2. We quickly ordered a large Asahi (beer) I had Hawkes East Cider. Myself my partner picked four starters to share between us: Hoisin Duck Bao Buns Korean BBQ Beef Brisket Bao Buns Ebi Katsu (Panko breaded Prawns) Chicken Yakitori The starters arrived reasonably quickly, followed by our Main Meals, which was nice to dip in between the starters/sides with the Main Course. We both chose Chicken Prawn Pad Thai, which had lots of flavour was surprisingly filling. The staff were attentive friendly. Our bill came to nearly £80.00. Overall, we were pleasantly surprised at how lovely our meal was it beat expectations. We will definitely be visiting again.