Chili's Grill - Greenwood

I called and placed a reservation for a Sunday at 6:10 pm. We still waited about 15 min when we got there. Not a big deal. Our server was nice it was JD. He got everything we needed or asked for in a timely manner and was very polite. The issues we hadwere that we ordered our food and it took the kitchen over 40 minutes to get our food out. The food runner brought out half ofour meal which we understand the trays aren?t big enough, but if that?s the case then bring the kids meals first; every adult inthe world would be fine with their kids eating first. When the food runner brought out my husband sizziln fajitas he didn?tbring the tortillas so we had to wait for JD to come check on us; which wasn?t long thankfully(! to get his tortillas. The foodwas good and the server was great. The wait, food runner, and kitchen definitely need some work. When the food runner doesthings like that it makes the server look bad, luckily we?ve worked in the food industry for over 10 years each and know itwasn?t his fault. That messes with the servers tips for some people.

Great location. Parking lot is in pretty rough shape, especially in a low riding car. Walked in to workers lounged out in booths by the carry out entrance. We went to the front to be seated and waited a few minutes before being taken to a booth surroundedby several dirty table tops. Our server quickly took our order, kept up on drink refills and food was made perfectly to order. First impressions are everything hence the 4 star rating.

I recently placed a takeout order, and it was a great experience! MaKayla, who assisted me on 09/22, was incredibly kind. She even brought the food to my car without me having to ask, which has been a challenge with others in the past. Thank you, MaKayla, for making the service quick and easy!

It was my first time dining at this restaurant, and it certainly won't be my last! I started with the Southwest egg rolls and followed them up with a mushroom Swiss burger—what an excellent meal! The staff was incredibly friendly and very helpful as well!

This was our second time trying Chili's, but it seems that the food quality has declined since COVID-19. The steaks we ordered had more fat than meat, and the shrimp were quite rubbery. On a positive note, the drinks were fantastic, and we really appreciated the excellent service from our server. Although I didn't catch his name, he was friendly and very helpful.