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Feedback gevenMy family and I stayed over weekends, 2 rooms. we were very happy with our stay. the beds were very comfortable, the hotel was quiet and the staff (both at night and tomorrow) were very pleasant. hotel was within 20 minutes to both casinos. after other reviews I can say our experience here was just good and we would stay again.
We go here a lot but this time was not impressed. Sofa was gross looking, hair all over bathroom floor and when you got up from the toilet it slammed against the wall. Told the front desk and seemed like it was no big deal. We also had late check out but cleaning lady knocked and even before we even had a chance to answer she was in the room. Glad we were dressed. No more bar and food also.
Comfortable bed I slept like a log. Clean bathroom, good towels. The walls haven’t been painted in probably 30 years. The rug hasn’t been vacuumed in weeks (which is really weird, considering the bathroom was clean. My guess is the vacuums need to be serviced aren’t really working). Also, the maid let herself into my room at 9am to ask when I would be checking out! What?! I was standing there in my underwear and she just proceeded to ask me when I’d be checking out! I said, “At checkout time?” Lol.PAINT YOUR WALLS AND FIX YOUR VACUUMS, PEOPLE. MAKE AN ATTEMPT! Have some fun playing hotel owner, and trying to do the best job you can at it.Very nice front desk staff and cleaning people (even though that maid was a little too friendly, lol).
Here for a few months with my family, we had an apartment type room with 2 bedrooms, kitchen, the whole 9 yards, not huge but my wife an I loved not having a larger place to clean. During a snow storm I got stuck on the property an a maintenance man helped pulled my car out which was great cause I had to get to work. Also another guest knew we had a baby and offered to help get us things we needed cause we were stuck there during the storm. Our oldest son was in a car accident and Sheena the manager tried to find us the video of his car to help with the insurance claim. Had an issue with the wifi an they knocked $45 off our bill which was nice. Cleaning ladies were always kind. Kristi helped give us a good deal when our original room was booked out by mistake. Lisa and Kristi have walked all the way over here to give us new keys when they expired. My favorite part was that the owners lived next to us and would cook all the time, if my wife smelled curry, it made my wife crave curry, if she smelled seafood, my wife craved seafood and she would cook it as well, I enjoyed! Very thankful we found this place, if my wife is happy, I'm happy.
Our family was in a bad spot after losing our home recently and while needing to keep our son in his school we found Groton Inn. At first we were charged double by mistake, however, things happen, it's how they are dealt with that matters most to me and Sheena (the manager) worked magic all day just to get that money back to me within that same day. The cleaning ladies are incredibly kind, even when they pass me in the hall they ask if I need anything. The maintenance people are also incredibly kind and personable as they helped me darken a bedroom for my baby to sleep better in. At one point the dryer was taking longer than normal and the lady at the desk offered to keep the laundry mat open for me. The place is more like a community and honestly they made a hard situation much more bearable for myself and my family. Thank you to everyone at Groton InnPSThe person who left a review named Stephanie is a liar. We stayed there while she and 15 friends were there for a party weekend. Her an her friends were drunk the whole time DAY an NIGHT, did a strip show in the windows when I pulled up with my baby but this genius here on the first floor leaving the curtains open is how everyone could see the clouds of smoke and she was probably hit with a smoking fine. I was on the third floor and heard their craziness. I actually never care what others do, you do you but all of them driving drunk was ridiculous. All other guest parked across the lot cause none of us wanted to be hit. An ur so called friends were trash talking u in the hallway for being a stripper, maybe that's how u got the itch! Lisa at the desk is the lady who left the laundry mat open for me and is the sweetest lady. You can't negativity effect everyone around you and call them the Karen's if they are all unhappy about it. The fact that you would just throw the race card out there at the end shows ur true character! Look within yourself!!