Pizza Hut - Groveport

Given eta of 30mins, order ready in 1hr 10mins. Also, this location seems to often forget an ingredient in the dough making for tough, rubber pizza. Do not recommend this location EVER

The food was good and it wasn 't cold... However, I had ordered Contactless Curbside Pickup . You get an email after placing an order via this method that says I 'm Here and to press it upon your arrival. I did that and after 10 minutes of waiting, I called the number on the sign in front of me to hear, Oh, you 're gonna have to come in to get your food. Why offer a service you don 't actually provide?

Placed an order with them online for delivery. The tracker showed my food was in the oven and provided a delivery time. It sat in this state for an hour, and when I called I got an automated message that it was cancelled. No one contacted me to advise of this. Abysmal customer service.

Tried to place my order online however, it was not working properly so I had to call in my order. I was hung up on despite my better judgment. I called back to place my order someone else picked up. I requested a large pepperoni pizza with extra cheese, which she did repeat. I also ordered an order of breadsticks. , I also ordered a order of breadsticks. $10 tip on top of delivery charges and cost of the food just to have a extra large extra cheese pizza only and breadsticks with only a seasoning on one corner, the rest, just plain bread. Called the restaurant to complain and before I could even say anything that was wrong with my order she transferred me to a call center. Which means they knew they miss my order app and don’t care very raggedy. How to take this up with the complaint line who didn’t even ask me what was wrong with my food what a joke if people don’t like their jobs, they should get a different one

I ordered a cheese pizza for carry out. I opened the box it had zero cheese ?? But vincent at the register made it right . Made a new pizza for me hands down best pizza ever made from pizza hut. Vincent is very sincere. I wish he had more helpers like him in the store