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Feedback gevenI really enjoy dining at IHOP since the food is delicious and the eggs are made to order. It's a great place overall, but my recent experience was disappointing. It took over an hour for them to get my to-go order right, and I had to return to the restaurant to ask for an additional dish that was missing. The service was terrible, and while I understand that they might be short-staffed, there were still other customers being served before me.
We visited this restaurant for brunch after church, and despite the busy atmosphere, they managed the wait very professionally. Our server, Courtney, was exceptional. I ordered the Spicy Poblano Fajita Burrito Bowl, my wife chose the 2 X 2 X 2 combo, and my mother-in-law opted for a Belgian waffle. Courtney demonstrated a thorough knowledge of the menu and assisted us in making our selections. It seemed like every other table was also satisfied with their experience. Even though the place was bustling, Courtney maintained a positive attitude and didn’t compromise on service or accuracy. The kitchen did a fantastic job, delivering our meals promptly, cooked to perfection, and absolutely delicious. They even provided sugar-free syrup for my diabetic mother-in-law. This IHOP is truly well-managed and beautifully run!
My wife is a big fan of IHOP, and this visit was exceptionally quick. The restaurant was quite busy, but everyone was extremely friendly. Our server went above and beyond to ensure we had everything we needed. We were in and out in just 30 minutes.
The taste of the food was good, but a little on the dry side. Also was not very warm when arrived at the table. Our waitress was friendly enough, but very forgotten. Had to ask more than once about things and then she would forget.
This place has come a LONG way over the years. It's clean and doesn't have a moldy smell anymore. The food was cooked well, came out correctly, and our server was really nice and got her job done. I'm really impressed with how well they've changed for the better!
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