The Cheesecake Factory - Hackensack

The server was fantastic, and the entree was excellent. However, I’m giving it two stars for the takeaway dessert. The slice of cake was in pieces and appeared to have been carelessly tossed into a takeout box. I paid $9.50 for something I ultimately ended up discarding, as I didn’t feel comfortable eating it in that condition. I would appreciate it if someone from Cheesecake could reach out to me regarding how they can make this right.

The menu is extensive and the portion sizes are generous. We visited for dinner, and even at 5 PM, the place was bustling with patrons. They have a great selection of appetizers, including delicious fried shrimp. The main courses were satisfactory, but the real draw here is the impressive variety of cheesecakes.

I finally enjoyed brunch here, and it did not disappoint! I highly recommend trying the strawberries for dessert. The presentation of all the dishes was excellent. The servers were consistently polite and attentive. Plus, they offer the famous bread and butter for brunch, which is a must-try!

My boyfriend and I dined at the restaurant on a Tuesday night, and we had a wonderful experience. The service was prompt, and the food was outstanding. As soon as we were seated, we were offered bread, which was a nice gesture. The menu featured a diverse array of options. The only drawback was that we were at a very small table, which made it challenging to fit our orders comfortably. Additionally, it was somewhat noisy inside. Overall, it was a lovely evening, but there were a few minor issues that prevented me from giving it a five-star rating.

Once I got home and opened my bag, I was very disappointed to find that my meal was not what I had ordered. Instead of the chicken and broccoli pasta, I received something else entirely. I'm genuinely let down by this experience. I've been a loyal customer at the Cheesecake Factory for years, and I'd be happy to update my review if my issue is resolved.