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Feedback gevenThere are much better Wetherspoons out there. The food is okay, but it's not Michelin star quality - we know that. Some staff seem completely oblivious when it comes to serving the correct food. For example, I was served sausages and mash with a jacket potato topped with tuna. Another staff member had to come and fix the mistake. The restrooms are a disgrace - they don't have dedicated cleaners, sometimes a barmaid quickly sweeps the floors but that's about it.
"Smashing Spoons is a spacious restaurant with affordable drinks. The bartenders are friendly and attentive, ensuring there is hardly ever a wait for your drinks."
This pub is on a downward slope. You can't even order a pint of Guinness in a proper Guinness glass. The toilets are terrible, especially the disabled ones. The staff open the door for non-disabled individuals and allow them to use the facilities, which is not right. Disabled people should have their own key. The condition in which they leave the toilets is shameful.
I have my self been a regular here for a long time along with a lot of other regular coustemers and friends a like beut when rowdy people come in the management do not interven and just let them create a Lound and uncomfortable atmosphere so the regular customer leaves and passing trade customers go and doubt if thy would ever come back the staff are good but the manager is of no back bone
Visited on 28th. I know it’s a spoons but good god this makes the rest look 3star Michelin. Menus on tables that finished on 24th , gutting as was looking forward to some decent Christmas Ale usually the one thing Spoons gets right . Didn’t spot the expiry till we went to order. Ordered some small plates for the kids , specifically asked for a plain chicken burger, as eldest can’t have some of the items used to tart up the burger and 2 mains for us important as we said 2 Kids meals arrived after 20 mins which is fairly good, if the place was heaving. But it wasn’t . Waited 10 mins and asked where the adults meals were, the slightly self important woman who had difficulty operating a simple EPOS, told us “ coming shortly”. A further 10 mins passed. So we checked again. Told had all been sent out. Nope . Again self important woman was very rude and told me I shouldn’t be rude and ask where it was ! Sat and waited another 5 mins and we saw one meal disappearing to another table. Server brought over like we were wrong for mentioning again after 45 mins 25 mins after kids meals had been served .. we asked where 2nd one was and server went to check. Turns out order taker had only put one through. Was what we had any good. Nope. Not even by the poor standards set by spoons for food. The burger ordered as plain wasn’t so we had to remove a lot and scrape to ensure nothing there that shouldn’t. The pud was lukewarm in centre and the gravy was greasy I’m expecting a rough night . Best bet would be avoid and go to the pizza express 2 doors down.