Wendy’s - Hagerstown

The service is fantastic. Denise is phenomenal!! Great job Wendy's with your training!!

Food was good and it looks to be very recently remodeled. My order was slightly wrong, but I was fine with it. The staff seemed a bit frazzled but we're very friendly.

Wendy's has been confusing of late. I'm thrilled that they have their breakfast menu back, but what's up with this value size BS. So when I ordered the four-for-four I used to get a regular size drink and now I get a child size drink. I always ordered the four-for-four because I got less food than a regular meal but a regular size drink. Now to get a regular size drink I have to up size the four-for-four and get more fries and a bigger drink. How about you just leave the drink the size it was. So when I ordered a regular meal the other day and they said do you want to upsize that to a medium I said yes knowing that I would throw away most of the fries but because I wanted a regular size drink. Only problem is I got this huge drink because apparently a medium in one meal does not mean the same as a medium in a different meal. Wendy's stop with the confusion! Anyway service has been a little off lately to some days are happy to see you and other days it's like you're an inconvenience.

Food was fresh and the guy who took our payment was funny. The girl who took our order seemed to have an attitude when we made adjustments to the order (just a drink change) . Maybe she was just having a bad day, but overall experience was a good one. I would go back. There was a 6 minute wait for my chicken sandwich but I'm cool with that at least it was hot.

Quite a busy Wendy's store. Typical Wendy's store setup but cleanliness might not be on the priority list to do. But yeah, I'll eat here.