East Side Mario’s Hamilton Upper James St

We ordered a gluten-free meal but received something different. The manager quickly corrected the mistake and provided us with the correct meal free of charge. Thank you.

We made a reservation for four people at 6:30 on Saturday night. We arrived a few minutes early and our table was ready. The waitress was excellent - a new employee with a great attitude! We ordered appetizers and entrees, and everything was absolutely perfect. We had so much food that we had to take some home. Cheers!

Cassandra, the new waitress, was not very attentive. She didn't refill our drinks before we finished them. However, there was plenty of bread and the staff were very friendly. Overall, we were happy with the service.

Unfortunately all of the computer systems were down in there for my reservation for sex was not accessible so they had no idea we were coming and therefore not prepared so we had to wait to be seated and then it was chaos for the bill at the end

I ordered a vegetarian pizza, I received a pepperoni pizza instead. The waitress had to reorder another pizza with the chef. It was satisfactory.