Five Guys - Hamilton

Watched one Sunday afternoon at about 12 10 in the afternoon at the stone church road location. 4 girls working, 3 of them just giggling and talking while 5 people Waited to order. Finally they decided to help the customers....NOT GOOD FIVE GUYS!!

Haven't been to this location in a long time but the food was still delicious. The serving size is great and the good is fresh. The floor was very dirty with food on it.The price is on pace or just a little more than fast food places.

The food is amazing and really tasty. Maybe a little overpriced but very good. The service has never been friendly. These people don't know how to be good customer service representativesEvery time I've gone there the place is disgustingly dirty. I have even watched arguments between the staff which everybody in the restaurant could hear. I guess that's what happened when you hire children to manage a job

Five Guys Burgers and Fries on Stone Church is undoubtedly a great spot. It's unfortunate that the location on Centennial Parkway has closed down, as many considered it superior. This has, understandably, led to increased crowds at this Stone Church branch.Now, let's talk about the food, which truly shines. The burgers here are top-notch. However, it's essential to address the cleanliness and organization within the restaurant, which leave much to be desired. This may stem from staffing issues or negligence. On our visit, we noticed a lack of peanuts, poorly stocked napkins, and overflowing garbage bins, even during non-peak hours around 7:30 PM.One unique aspect to consider is the request for tips, which can feel somewhat out of place for a fast-food establishment. After all, tipping isn't customary at places like McDonald's, so it raises questions about why it's expected here. Many customers, including myself, choose to decline this request, signaling a need to reevaluate tipping norms within fast-food settings.On a positive note, Five Guys does offer vegetarian and gluten-free options, and they handle these dietary preferences with care. The real stars of the show are their exceptional burgers and the best-in-class fries. If I were rating the food alone, it would easily earn 5 stars. However, the overall experience falls a bit short due to cleanliness and the peculiar tipping practice.

Without a doubt one of the best burgers I have ever had in this place, the service and atmosphere is average, but the burgers do their