Texas Roadhouse - Hamilton

The waitress lied to us about our rolling. they said they were out rolling after we promised our rolling when we saw the other table getting four more baskets (they sat with another waitress). also told a man with me his steak a porterhouse after he had asked (it was clearly a ribeye) and it even said ribeye on the entrance. my steak was also a sirloin and no strip. no bad experience except our lying waitress. the image is the “Porterhouse”.

Thirteen of us went there after the funeral of my wife. our server, sarah, was excellent. She treated the whole party herself. that was wonderful. I look forward to going back with the family what the 78th birthday of my wife would have been. we will definitely ask for sarah again. food: 5/5

This place is not cheap, but I am strange and get my steak well made lol. not sure if that's why when I get the steak and chicken comb that huh in the rule is not so hot, but I went there a few nights and everything was better than I can ever remember that it is. the salat was actually full, the eating was hot and the first time prepared and it was amazing. I'm in the food industry, so I don't know enough supplement if the things are good, but love when the smallest thing is out, so I just wanted to say that it was the best I've ever had on this site. good work and thanks?

The dark lighting in a restaurant is not random. the first time there and everything felt dirty. menus, seats, salt shakers, sauce bottles. I really want to put everything under pressure. I can't imagine the kitchen. I thought there was a dead mouse under the table. it was old steak and garnel. also ordered steak medium, was well done. hamilton can keep this.

We were missing honey butter that we paid extra for as well as celery, ranch, and a side of broccoli. My tater skins were burnt and the rare steak was not rare but raw. Kizzy Bryan who is supposed to be a supervisor is rude and unhelpful too. She asked me to drive 20 minutes back over there to return the items that were not cooked correctly. She said that was all her boss authorized her to do but was unwilling to let me speak with her boss. She treated me like I was lying about how the food was cooked because my diabetic son ate the raw steak and I didn't want to drive 20 minutes each way to bring the skins back. Do you want to pay for my gas to drive 20 minutes each way? And to think I gave a $3 tip too. Very disappointed now for the second time. We are still owed a credit from the last time that I almost forgot about. It has probably been over a year since the last time we had Texas Roadhouse because they messed our order up then. I will be leaving this review with everyone and every site that will listen. The worst customer service experience I've ever had after they left me on hold for 15 minutes. Now the food that was ok is cold. Honestly ridiculous.