Cold Stone Creamery - Hampton

My gf and I went to go on an ice cream date, the manager had an attitude because my gf didn 't want the banana split and felt like food was wasted .. when the cashier had said YES when we asked do they have banana splits. Anyhow, we opted for the founders favorite and the birthday remix in the size of LIKE IT. When we get to the register she hands us LOVE IT sizes and charged us for it and said oh sorry didn 't realize it. I highly don 't recommend this location, the manager is rude and talked loudly about how he was annoyed with us. And obviously the worker isn 't paying attention.

Visted on 4/28 Ice cream was great . But the young lady with the glasses braids who took me and my families order was so rude .. not polite at all they definitely should talk to their employees about work ethic .

Nice workers and nice selection of toppings and flavors. I got butter pecan with brownie and extra pecans. My daughter got cotton candy and the 2 girls working offered and explained a kids size which was perfect. They are always friendly to us. We don't get the waffles but they make the place smell yummy

Place was absolutely ridiculous!!! Upon entering there were 9 people in the store essentially in front of me, the music was too loud and the male employee had airbuds in not one but both ears. Four of the people had already been helped, they were waiting to pay. The girl (with pink braids underneath) who waited on them, instead of ringing them up called to the other person and said when you're done with that customer can you ring them up. All because she was too worried about getting to help her friends. She took 20 minutes to help the 3 of them, then didn't charge them and came out from behind the counter to stand with them. I was done at this point!! You have taken 20 minutes to make 3 ice creams, which I know is not even necessary and then there is still 4 people in line and you leave to go stand with your friends...nope.. service is awful...

It was finally hot outside today and I wanted icecream and it was 10/10!!! one girl with locs and another with glasses and dyed brown hair treated me so well. will be returning again