Kfc - Hampton

It was late, but the drive thru was busy, and customers were steadily flowing through. I requested an 8 piece family meal. They told me it was a 15 min wait and all they had was extra crispy. UGH! I know it was probably close to closing time, but the corners that were cut were unacceptable. I don’t typically order the extra crispy chicken. Now, I understand why. It was hard, greasy, over-salted, and uncomfortable to chew. I was ok with waiting alone in my car in a dark parking lot late at night to feed my family, but what I got after the wait was subpar to say the least. KFC used to be a reliable go-to for a quick and convenient meal. It is no longer on my go-to list. There are too many alternative restaurant choices available to accept this level of mediocrity.

They need to close this location. Customer service is horrible. Placed an order online the order should've been ready in about 25-30 minutes I got there and waited in the drive-thru line and they said they hadn't cooked the chicken yet and it'd be another 17 minutes I said ok left and came back in 20 minutes the cashier said the fryer isn't working and they can't cook the chicken or issue a refund.