Luna's -b-que - Hanceville

I had the hamburger steak fries, baked potato, Texas toast,my husband had the BBQ slaw fried Texas toast the food was good.but l in wheelchair and the ramp was just graveled not pavement it was hard to get in, the door was hard to go though, hopefully they will fix this soon thank youFood: 5/5

Food was very good and hot and the service was courteous and professional nice customer.Wheelchair accessibility: It's not necessarily wheelchair accessible

Not worth the stop! The place appeared to be clean, and employees were very friendly. BUT!!! We bought $70 worth of food and the chicken was dry, and no seasoning on anything. The baked beans and grilled veggies were the only good items. Ribs are ok but could definitely be better.My husband and I always try to support our local businesses with frequent orders and buys but we won't be back to this one. Hopefully management will read this review and consider changes in seasonings for menu items and cooking times and temperatures. We felt the food was clean but had no flavor.Come on Luna's we are on your side and want to see you grow and succeed!!!P.S we are not affiliated with anyone associated with this business ownership or any employees. We just want you to succeed...

The service is always prompt and courteous, and the food is wonderful—a true hidden gem! Food rating: 5/5.

I called at 7:30 to place a pickup order for a BBQ plate, but I was informed that the kitchen had already closed and they couldn't take any more orders. This was disappointing, especially since it was a Friday night and I'm a regular customer who usually eats there once a week or more. The staff's rudeness about the situation really put me off, and I won't be returning. Don't get me wrong; the food is fantastic, but if you plan to order after 7 PM, be prepared to be turned away. It used to be much better when the original owner, Butch Luna, was running the place. He was also my barber when I was a kid before he opened his BBQ restaurant. Going forward, I’ll be heading to Top Hat BBQ in Blount Springs, AL. Their food and service are excellent, so I highly recommend trying them instead!