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Feedback gevenJersey Mike?s has been my go to for many many years and I am so thrilled that Hanover finally has one! The team working through the rush of grand opening today had my sub, made perfectly, ready to go on the order shelf right at the time promised via the app. Despite the large crowd of people every employee had a smile on their face. Great experience, even just to walk in, grab food, and walk out!
I?ve always heard of this place but never actually been to a Jersey Mikes. If it wasn?t for the coupon that I stumbled across one day on my windshield I would have never tried it out. I?m very pleased with the service and food!! Nothing but great vibes and good food. Would definitely recommend and will be coming for lunch!! ????
I love Jersey Mike's. I have for years, but my experience has been the Outer Banks and the York, PA locations. This location is strange. I swear the subs are just a bit smaller. And, unfriendly workers. But the thing that really gets me after two visits is the absolutely horrendous customer service. It's terrible. No smiling faces, no friendliness, no interest whatsoever in giving me the customer even a modicum of respect. They will talk to one another and seem to beeither enjoying each other's company or they're annoyed by a co-worker but that annoyance doesn't come close to how annoyed they seem to be by me and my order for simply 2 regular subs. It's probably worth the gas to drive to the Yorklocation where I am not made to feel like I'm the worst part of these people's day.
Stopped in here last weekend expecting it to be as disorganized as the Gettysburg location. Was pleasantly surprised by the professionalism and speed of at least them gentleman on the slicer. He was directing the crew, running the slicer and building the sub, and keeping things flowing at a quick and steady pace. Our subs were good and while the grumblings of the crew about actually having to work was slightly disconcerting, was an overall good experience. Kudos at least tothe person running the show that day.
I ordered giant Philly cheese steak. It took 23 minutes for order to be filled. Steak was burnt and tasted bitter. The bun was less than average. There were very little onion. We will never go back to Jersey Mike's again.