Subway - Harker Heights

Tried calling but got no answer so drove to store , yesterday. Tried to order at the store over the app but waited over 15 minutes for it to go through, paying 2 different ways (PayPal and my card) 3 times....and finally got error messages. Left because it never went through. Now today I see I have been charged for food I didn't get. Tried again to call today , again they don't answer-so now I have to spend gas money and time to go over there to get my money back! Why don't they answer the phone??? This is messed up -all I wanted to do was use a coupon! This has cost me much more than it was worth to get nothing!

Clean and organized.Friendly service.Pretty normal.I was at an older building that had been upgraded. The color yellow is less visible. Very neutral. No Subway pictures anywhere.The prices are much higher than they used to be. Not too happy with that. ?When looking up at the menu, it 's changed a lot. They have a fancy menu with sandwich names to match the ingredients in them. I got The Hot Italiano . Which comes with salami and jalapenos as well as other meats and veggies with a new dressing that replaced the regular Italian dressing. I think they should have kept their original Italian dressing because the replacement wasn 't very good.The bread was dry and crumbly.The sandwich just seemed small which is quite the opposite of how it 's portrayed on the menu board.Also, the employees don 't know what 's on these subs. If you say I want a #8 Italiano, they don 't know what all that includes. I had to read the items on the menu for them.Two other times before this I ordered a different sub and it lived up to it 's name, but the employees still needed me to read the ingredients expected for that sub.In summary...Can you still order subs built the way you want it? YesWhy the fancy menu and names? Not sure? Maybe Subway feels they need to justify their high prices with fancy words.What 's up with the new decor? Maybe they want us to forget we are at Subway.With inflation and the cost of everything so high, fancy words don 't make it all better. Maybe I 'll go to Which Wich instead. ?Kid-friendliness: Not so much.

After watching the guy working pull his phone out his pocket to continue his video chat. Then touch the sandwich that was ordered online since I was the only person in the store at the time. He then touched his face to wipe off the sweat thought he would take his gloves off and then continue but not tonight guess he felt the need to add oil to this sub. ? Feel bad after seeing the guy that came to pick up his sub but I was already driving and seen him coming out. So keep in mind you never know what's happening with your good when your not watching it get made.

Ordered online. Stale bread, no cheese, no sauce, not enough vegetables or meat. With the insane price increase, I expected the quality to be the same but was disappointed. This sandwich is not worth the price it cost 30 years ago. Two thumbs down and zero stars. I have the temptation to get revenge. I feel like my money was stolen.

I have been to many. I can say this one is fast and sufficient, but soups are rarely available. Seems like they are always training some one new. I go to this location weekly.