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Feedback gevenThe original wings are always delicious and fried pimples are really good. The waitress was very attentive and very friendly.
Too bad I can't leave 0 stars. Many tables are available on Saturday afternoon. But the hostess was MIA. There were also two other parties waiting to sit and said they had already waited. I called shop to see if someone would pick up and I could ask for the host dinner. Line was picked up, but no one came on the line, they left it off the hook. Manager came into the bar, saw us waiting, but didn't offer to sit someone, but he pulled back somewhere behind, because when I was looking for someone to help, there was no body. Last time we come to this place. Wing to BWW. Better service better wings
This place was the worst. From service to management. When he talked to the manager, he said he didn't like it after we paid and ordered. I asked him to bring us our drinks when his servers were too busy and he refused. When I talked to him, I was surrounded by his mates who were at the bar. Let me say I'm in a cast boat and this guy with his mates had no shame. I thought he should have helped his server if they were busy and we were a party of 8. 5 adults and 3 children. I came to the company and never received as much as a call back or email. I felt threatened to the point if I hadn't gone, I might have charged the charges for the forthcoming actions. I never go back to this place in Harlingen and hopes that it will continue slowly and close. From when I started in 2018, it has become a mess.
Wow, what a lack of work ethics does this place have!! I called twice to talk to someone about an eating order, and both times they picked up the phone, but leave it without replying that I can hear the Adesanya fight in the background. Why pay a hostess if they don't even do their job, I had a quick question. Customer service goes down the drain in Hooters!
Horrible service, our server Karissa did little to nothing servicing our table. One person ordered an appetizer for their meal to eat with the others and stated to please bring it with all the regular food orders. Karissa brought the order out as an appetizer 15 minutes before all the other food came out. One person asked for no cheese on their sandwich, and then the sandwich came out with cheese melted on it. Karissa never asked how food was, never asked if drinks needed refills, never asked if we wanted dessert, never cleaned our empty plates off the table and on and on. Never thanked us for choosing to go there, spend our money there, which we will NEVER do again!If you read the other poor reviews here, they all center around poor service and bad waitresses. Then the owner sends the exact canned response to everyone with no effort to resolve anyone 's issues, just the old hope you give us another chance response.Owners: please don 't respond, we 're not coming back and will tell as many friends and family to avoid this place and our experience.