Mcdonald's Restaurants - Harlow

Whilst we was nearing the collect point outisde, a man went up to the window to complain about his food being cold. The time they took dealing with him, our order was cold. Because people that work at this mcdonalds are dumb they could not get someone to do the orders whilst some deal with the other man. This McDonalds always messes up something such as missing items. The man also has something missing. The staff said they put fresh food in his bag but it was still cold and nowhere near fresh! Our Dinner was completely RUINED. Thanks a lot McDonalds. Get a grip and serve proper food.

Totally rubbish. Incredibly slow the staff member giving the food out or parking you up to wait is arrogant. shocking place to be honest

Every time I visit this restaurant, the service is slow and the staff is rude. The drive through always messes up my order, and today I made the mistake of dining in. I ordered using the self-service kiosk, paid, and did not receive a receipt. When I informed a staff member, they brushed me off and I ended up waiting for assistance for half an hour. The manager told me that my order was not in the system, even though I had given them the exact cost and reference. They did not bother to check or offer a refund, leaving me out of pocket. I will never return to this branch and will not recommend McDonald's Harlow to anyone.

When is a cheeseburger vegan......when it's served at McDonalds. I went through the drive through on my way home from work, ordered Mcplant, took it home. I love these and was settling down to munch it, took a bite and it was NOT the vegan patty. It wasn't worth the petrol and traffic to take it back. I feel disgusted.

I visited this fast food restaurant for a treat over the weekend. The staff were very friendly and professional, and the restaurant was clean and nicely renovated. I haven't been back since COVID started, but I rarely dine in anyway. I will definitely be returning soon.