Cold Stone Creamery - Harrisburg

Ordered a cake 3 days ago for a birthday. Order confirmed by the store through their website. 430 today I get a message an uber delivery has been set up. 457 your order has been canceled please call the store. I call, we don 't do delivery we do it through door dash or uber Than why was it accepted and processed on the website? .... we don 't do that so I ask for a refund then im put on hold so she can talk to her boss, comes back says she has to do it and will today but it will take 3 to 5 business days for the money to show up. Thanks for nothing. Change your website if you can 't fulfill orders or do something to remedy the situation instead of having someone responsible for the store who doesn 't have an answer. How did it take until the day of to know this order couldn 't be fulfilled? How does a store confirm an order charge an account and not know they can fulfill it until 3 days later and 15 minutes after they sent me a notice it was being picked up??

Ordered a cake in advance online for a birthday. The order was made correctly, ready to pick up at the right time date, and tasted amazing. Service: Take out Food: 5 Service: 5

Yum. Clean. Quick service. Located near lots of other restaurants and shopping centers.

The ice cream was awesome just wish the customer service was a little better. It was my first time at a cold stone and the lady's energy was as cold as the ice cream. Still worth coming back it's that tasty!

I recently visited this ice cream palor and boy oh boy, the ice cream is really delicious!!